Godspeed Logistics Pte. Ltd. (“Godspeed”, “we”, “our”, or “us”) is committed to protecting the personal data of our customers, partners, and website users in accordance with the Singapore Personal Data Protection Act 2012 (“PDPA”).
This Privacy Policy explains how we collect, use, disclose, and protect personal data when you interact with our website, services, and operations.
1. Personal Data We Collect
We may collect and process personal data including but not limited to:
• Name, company name, job title
• Contact details (email address, phone number, business address)
• Billing and invoicing information
• Delivery and collection details
• Identification details required for customs or regulatory purposes
• Website usage data (IP address, browser type, cookies, and analytics data)
• Any other information you voluntarily provide to us
2. How We Collect Personal Data
We collect personal data when you:
• Submit enquiries or forms through our website
• Engage our logistics, fulfilment, warehousing, or relocation services
• Communicate with us via email, phone, or messaging platforms
• Enter into contracts or service agreements with us
• Visit our website (through cookies and analytics tools)
3. Purpose of Collection, Use, and Disclosure
Your personal data may be collected, used, and disclosed for purposes including:
• Providing logistics, warehousing, transport, fulfilment, relocation, and white-glove services
• Managing cross-border operations, customs declarations, and regulatory compliance
• Processing orders, deliveries, installations, and storage services
• Customer support, service coordination, and account management
• Billing, invoicing, and payment processing
• Operating our proprietary TMS and WMS systems
• Improving our services, operations, and website functionality
• Compliance with legal, regulatory, and governmental requirements
• Marketing and service updates (where consent has been given)
4. Disclosure of Personal Data
We may disclose personal data to:
• Employees and authorised service operators
• Business partners, subcontractors, and logistics providers
• Warehousing, transport, and customs-related service providers
• IT service providers, system operators, and data processors
• Government authorities or regulatory bodies when required by law
All third parties are required to handle personal data securely and only for authorised purposes.
5. Cross-Border Data Transfers
Where necessary for operations, your personal data may be transferred outside Singapore (including to Malaysia and Thailand). We will take reasonable steps to ensure that overseas recipients provide a standard of protection comparable to Singapore’s PDPA.
6. Protection of Personal Data
We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.
7. Accuracy and Retention
We take reasonable steps to ensure personal data is accurate and complete.
Personal data will be retained only for as long as necessary to fulfil business, legal, or contractual purposes, after which it will be securely deleted or anonymised.
8. Access and Correction
You may request to:
• Access personal data we hold about you
• Correct or update your personal data
• Withdraw consent for specific uses of your data
Requests may be made in writing using the contact details below.
9. Cookies and Website Analytics
Our website may use cookies and analytics tools to enhance user experience, analyse traffic, and improve services. You may configure your browser to refuse cookies, though some website features may not function properly.
10. Contact Us
For enquiries, requests, or complaints relating to personal data, please contact us directly via our Contact page.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
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